Awards

Unenrolling Users After Certificate Completion
Hello, Brightspace Community, I’m looking for a way to automatically unenroll a user from a course 30 days after they receive their certificate. I understand that there is an option to unenroll users based on course activity or login activity through an intelligent agent, but I haven’t found a way to trigger unenrollment…
Date-Based Release Conditions for Certificates
Hi, I have a course where every year or so we update the details of the certificate and I don't want learners who have already received the previous certificate to receive this new version of the certificate. Currently, the release conditions for this certificate are that learners have to complete 3 modules and then visit…
Unable to generate certificates with course name and student name
Hi , I tried to create certificate templates within our LMS system with relevant templates that contain form fields to generate customized certificates to every learner but unfortunately it shows an error message while generating the certificate. Please advice.
Turning off Award notification emails
Hi, I want to understand if there's a way to turn off emails that are sent to learners when they receive an award? We only want the award to be visible on their homepage, or in the awards section, but want to turn off the default email that they receive when they earn a badge/award. Thanks.
How can I replace a SCORM package without affecting peoples current award status?
We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…
How do I delete an award?
I am trying to clean up some data and ensure that test awards (e.g. the awards are called "Test Award") are marked with IsDeleted = 1. There are several awards in the AwardObjects dataset that are NOT associated with courses, and I can't find them to delete them so that they get the IsDeleted = 1 value. I am a Super Admin…
SCORM Packages with Awards attached
Hi there, I have a SCORM package with an award attached to it - the release condition is the award is released when the content topic is completed. I updated the SCORM package and now some learners have lost their awards. I checked the Awards Issued data set and cannot find the students in there either. So, if you update a…
What is AWARDS under My Home about for Admins?
When an admin selects AWARDS from the homepage (or by selecting My Home when in any course) a submen including "Classlist Awards", "Course Awards" etc. appears. It is hard to understand the purpose or meaning of the choice here, though. For example, while a list of users appears under Classlist Awards it is unclear which…
The Award Edit page that I create is blank.
The Award Edit page that I create is blank.
Can an award be triggered on some but not all quizzes or dropboxes?
We have a client who would like learners to reflect either via dropbox or Written Response. These will not be graded and they will only need to complete 5 out of 8. Therefore there will be 8 quizzes or dropboxes to choose from and will only need to pick 5. Is there an option for D2L to release a certificate using an…
Simplifying the view of award release conditions
Our LMS team has set up release conditions for badges and awards in our course. One of the awards is triggered when a learner completes 6 specific module topics. In the badge description, I've mentioned that learners earn the badge upon completing all the units in the course. This should be sufficient information for…
Generate Certificate Error
Hello D2L community, Has anyone encountered this error and more importantly, figured out how to resolve it? We have created a new certificate template but keep receiving an error when issuing and generating it. D2L Support have can't see anything wrong their end, so it's likely an issue with the PDF itself…but we are…
What is the banner size to the awards verification public link
We would like to customise the how the banner appears by placing a graphic that can replace the grey area around the award icon/ badge from the public link page, therefore would like know what the dimension is for that area
Use Self-Assessment for Certificate/Awards
How can I add a score to a self-assessment to release a certificate when the student is finished with course?
border on form in award certificate
Hi , we have selected no border and no fill in adobe pro but there is a still a border on the text boxes for the user generated certificate using the template we uploaded , does anyone know how to remove it or what we need to do please? we have set up the replace text strings to show the users name now as expected, thanks!
certificate template issue
Hi, how can we get the replace text strings in the pdf to work properly for a new certificate template we need to upload? we are using a word doc and saving as a pdf but it keeps showing {UserFirstName} instead of the users actual first name, etc thanks! Charmaine
Character Limits for "Criteria" and "Description" when creating a new award?
Does anyone know what the character limit is for the Criteria and Description fields when creating a new award? We are trying to set up micro-credentials using the awards system in D2L, but I am having trouble finding what the character limit is for those important fields in the set-up of that award system. Thanks in…
Configuration of {AwardDate}
When certificates are generated, the replace string {AwardDate} populates with the name of the day (e.g. Friday, August 29, 2024). Is it possible to configure {AwardDate} to remove the name of the day in the date?
Brightspace Awards API
I would like to access the award's API as part of the content in a lesson using '/d2l/api/bas/(version)/issued/users/(userId)/orgUnitId=(OrgUnitId)'. When I test this with my DeLC and teacher credentials, I receive a successful response listing the correct awards. However, when I try it as a student, I get a 403 message…

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Awards

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