Why does the error retrieving credentials ad appear?

Ricardo.R.901 Posts: 2 🧭

September 2023 edited October 2023 in K-12

When entering the courses the advertisement appears. It is not with all teachers, only with some.

1. Enter credentials.
2. Choose a course.
3. Notice appears.

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Answers

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  Prithvi.A.303 Posts: 85 🤝🏼

  September 2023

  Hello @Ricardo.R.901

  Thank you for contacting us via Brightspace Community!

  May I suggest you to open a support ticket with us for us to further investigate this issue please?

  Kind Regards,

  Prithvi

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