HTML pages open in default browser instead of Pulse app

Arman.V.176
Arman.V.176 Posts: 34 🧭
edited April 8 in Higher Ed / Postsecondary

Hi there,

I noticed that since recently, I can't put a exact date on it, HTMl within the Pulse app do not open within the app itself anymore, but instead open in my default browser. Is this due some update or something. Personally I liked it when they opened within the Pulse app.

Can anybody share more information on this?

Kind regards,

Arman

I already found the answer myself :) https://community.d2l.com/brightspace/kb/articles/27559-december-2024-20-24-12

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Answers

  • Miguel.B.106
    Miguel.B.106 Posts: 15

    Hi @Arman.V.176

    Thank you for reaching out the Community. That is correct. at present, external links now open in a device's native browser to improve user experience and enable new functionality. This new version also implements new security enhancements that improve content access and login for a safer learning environment.

    Please kindly find below further information regarding this specific update:

    https://community.d2l.com/brightspace/kb/articles/27559-december-2024-20-24-12#pulse-external-links-open-in-native-browser-updated

    I hope this helps and please feel welcome to reach out with more questions!

    Best regards

    Miguel B.

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  • Katie.P.17
    Katie.P.17 Posts: 1 🌱

    Hi @Miguel.B.106

    On this subject: one thing I've noticed is that when the html pages open in the default browser, there is no more navigation. No arrows in the page to get to the next page in the content like there is on the website view. Instead, you have to navigate back to the pulse app and then select the next html page, which opens in a new tab in the default browser. I see this becoming an issue for our learners. Is this something that will be changed in the future?

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  • Vivek.V.2277
    Vivek.V.2277 Posts: 9

    Hi @Katie.P.17

    This is expected behavior because once the HTML file opens in a new browser window, it functions as a standalone webpage and no longer maintains a direct connection with the Pulse application. Consequently, the in-app navigation buttons for accessing previous or next files are not available within the browser view.

    We understand your concern about how this might impact the learning experience for your students, requiring them to navigate back to the Pulse app to select subsequent HTML pages, which then open in new browser tabs.

    For future development consideration of this behavior and the potential for improved navigation within externally opened HTML content from the Pulse app, we recommend submitting this as a Product Idea Exchange (PIE) item. This will allow other users to vote on your suggestion and provide valuable feedback to our product development team.

    You can submit your idea here: https://desire2learn.brightidea.com/ideas/boards

    Thank you

    Vivek

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