Assignments - unresponsive when connecting to Grade Book

Question

Case 02283708 “Assignments - Slowness when connecting to Grades” has been marked as resolved, but I am still experiencing the issue!

When creating or editing an Assignment, and adding it to Grade Book or linking to an existing Grade item, the page becomes unresponsive for up to 60 seconds. The same happens when you save your edits and exit the grade book setting modal dialog.

Vivek.V.2277 · Answer

Hi @Annika.K.8583,

Thanks for reaching out.

Regarding Case 02283708 – “Assignments: Slowness when connecting to Grades”, for the UGA instance we can confirm that the hotfix was deployed last night (February 9th). Following this deployment, you should no longer be experiencing the slowness when creating/editing assignments, linking to grade items, or saving changes in the grade book modal.

If you are still seeing delays or the page becomes unresponsive, feel free to reach out. We’ll be happy to investigate further.

Regards,

Vivek

Product Support Analyst

Stephen.R.50 · Answer

Hello @Annika.K.8583,

I would recommend reaching out to the Brightspace administrator at your institution to investigate this further. They can also connect with our Support team if necessary.

Thank you!

~Stephen