Welcome Widget. Can't save.
Hello everyone. I new to the community. This is my first post.
I noticed since the recent update to the Admin Tool, I can't SAVE the "Configure Widget".
I need to change the Module Title, but it doesn't change after I save it.
-Richard
Answers
-
Hello @Richard.D.8969 !
Welcome to the Community!
It seems that this may be something related to permissions or a specific configuration with the Welcome Widget. Apologies if you have reviewed this but, have you checked if the role of the user that is attempting to change the Welcome Widget has the necessary permissions to modify it?
For your reference, please kindly find the documentation related to the Welcome Widget permissions below:
If the issue persists after confirming all the permissions are correct, I kindly suggest opening a Support ticket so that this can be investigated further.
Best regards,
Miguel B.
-
Hello @Miguel.B.106 .
Thank you for the response. π
Regarding "permissions", I have the status of "Super Administrator" and in the past I was able to SAVE any changes to the Module Title in the Welcome Widget.
I currently don't have access to create a Support Ticket (I assume I go to ASC Support Portal). I am working with my "Customer Success Specialist" regarding my access.
Thanks again for the information and for the response.π
Richard
