Gradebook Assign "0" to past due work

Misty.A.507

I’m working with a faculty member who set their gradebook to drop ungraded items and also selected the option to Assign a grade of “0” to unsubmitted work whose due date has passed. However, the system is not assigning zeros.

The faculty member did copy the gradebook from a colleague’s course, and I know that sometimes copied gradebook settings can cause the tool to malfunction. Is there a fix for this issue?