Brightspace and links not appearing under “Content”

Gabriel.O.6079
Gabriel.O.6079 Posts: 2 New Community Member

Hello all, I am a learner and I am having trouble with accessing a link. My professor posted a link for class resources that are important for class time and I am having trouble accessing it despite it being available through “student view”. I will attach two photos, one of my professor’s Brightspace and the other of my Brightspace. The same page, the difference is she has a link attached (it’s in blue and called “here”) and on my Brightspace the link is not visible. My Brightspace is a photo taken by my phone of my desktop so it looks slightly blurry. I would really love help ASAP considering these links are given out weekly and are a major part of my grade. Thank you.

Answers

  • Hi Gabriel,

    Please connect with your institutions D2L online learning support team and let them know of your issue.

    If needed they can raise a support case directly with the D2L Support team to help them resolve the behaviour experienced.

    Hope that helps!