Clarification on Login History, System Access History, and Course Access History in Brightspace

Kevin.M.8653

Hello,

I am supporting an evaluation project and need clarification on how Brightspace tracks and reports certain learner activity metrics. Specifically:

1. Definitions & Scope
   • What exactly is captured under Login History, System Access History, and Course Access History?
   • Are these values reported as the number of days (with at least one event) or the total number of times?
   • Are these metrics limited to the last 30 days only, or do they capture activity from the beginning of the course?
2. Interpretation
   • How can someone access the system but not log in?
   • How can a learner have login history but no course access?
   • How can a learner have 0 days under System Access History but still have 1+ days for login history and course access history?
   • How can a learner have 0 days for login history and system access history but still have 1+ days for course access history?

Any guidance, documentation, or examples would be greatly appreciated, as this will help us provide accurate explanations for our evaluators.

Thank you!

Best regards,
Kevin

Ana.A.776

Hello @Kevin.M.8653,

Thank you for reaching out to the Brightspace Community.

Please review the following documentation article that may help you to obtain more details related to your inquiries: About engagement and session length data - Brightspace.

Please keep us posted if this resource was helpful.

Best,

Ana