Work To Do Widget Is Skipping Ahead Two Weeks When Creating The Upcoming Task List for Some Students
Why would the list of upcoming work exclude the work due over the next two weeks for some students, but not all. For more detail: Students who are mostly on track with posted due dates see all work due for the next two weeks, as well as all work due for the next few months. Students who have a long list of overdue work only see tasks on the upcoming work list that begin two weeks from now. Why? How do we make sure that all students see the work due over the next two weeks?
Answers
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Hello @Jillian.Brodeur,
Thank you for reaching out to the Brightspace Community.
Based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things as it's only happening for some students and not all.
Your first step is to connect with your school or organization’s Help Desk to create a support request.
If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.
If you are the ASC/ Admin for your Organization, please refer to our documentation for how to log a Support case request, and a member of our Support team will be happy to assist you.
Thank you,
Pulkit
