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Quick Links need to be entered twice

Monica.M.241

In assignments, when I highlight a word or phrase to quick-link, it asks me to type in the word or phrase in a pop-up window. Why do I need to manually type in something I just highlighted? This word processing 101 and should be expected on any platform in the year 2025. Again — so many extra clicks for something that the Google suite can do in one to two seconds.

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Prithvi.A.303

Hello @Monica.M.241

Thank you for contacting us via Brightspace Community!

May I suggest you to open a support ticket with us for us to further investigate this issue please?

Kind Regards,

Prithvi

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Monica.M.241

I should add — this happens when I try to quick-link files.

Prithvi.A.303

Hello @Monica.M.241

Thank you for contacting us via Brightspace Community!

May I suggest you to open a support ticket with us for us to further investigate this issue please?

Kind Regards,

Prithvi

Monica.M.241

Hello @Prithvi.A.303

Thank you for your response. Can you guide me on that? I don't know how to create a support ticket. It's difficult to navigate this site. Thanks :).

Stefanie.B.518

HI @Monica.M.241
When you enter your school's site and login, you should have access to a little help button, that looks like this. This little button will connect you with a support agent that will have the permission and access to investigate the specific quick links you're making.

We definitely want to make this Community site easier to use and to navigate. Please don't be shy to share back here or in a direct message if you have more feedback about what's hard to find, or what you'd like to be able to do faster. Truly appreciate your being here and would love to help.