Why are single user groups no longer create a group when a student is added?

Scott.W.127
Scott.W.127 Posts: 6 🌱
edited March 4 in Higher Ed / Postsecondary

Until recently when a single user group category was create and restricted to a section, a student changed sections they would be removed from their single user group for that section and a new one was created in the section they were added to.
We have had to do it this way because of the 200 group limit per category and now this is not working. they are removed from their old section but a new group is not created.

WHY???

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Best Answer

  • Prithvi.A.303
    Prithvi.A.303 Posts: 50
    Answer ✓

    Hello @Scott.W.127

    Thank you for contacting us via Brightspace Community!

    May I suggest you to open a support ticket with us for us to further investigate this issue please?

    Kind Regards,

    Prithvi

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