CUNY College of Staten Island

Mandi.C.5194

I have a few classes on Brightspace, but only one is giving me an error message and asking me to contact my administrator.

I emailed the professor of Math 34 (31558) College Alegbra, and Professor Mormin says it's working correctly on his end.

However, I still have no access to all the class materials as I did before. This just happened today, as it was working for this class before today.

Please assist me in gaining access back to this class and all its contents.

Thank you,

Mandi Contreras

Subul.I.322

Hi @Mandi.C.5194,

Thank you for reaching out to the Brightspace Community! Based on the information you've provided, I recommend connecting with the Brightspace Administrator at the College of Staten Island (CSI) for additional assistance. They will review and process your request and submit a support case on your behalf.

Here's how you can connect:

Brightspace Support:

• Email: LMSsupport@csi.cuny.edu
• Phone: 718-982-4007
• Office Hours: Monday to Friday, 9:00 AM – 5:00 PM
• Website: Brightspace at CSI

General IT Support:

• Email: HelpDesk@csi.cuny.edu
• Phone: 718-982-HELP (4357)
• Office Hours: Monday to Friday, 9:00 AM – 5:00 PM
• Website: Office of Information Technology Services

If you need further assistance, please let me know!

Best,

Subul