Oauth2 Refresh Token issue - SailPoint Identity

Yi Ping.A.497
Yi Ping.A.497 Posts: 1
edited January 14 in Corporate

Need someone to take a look at the following error to identify what is the problem.

The token refresh was working for short periods, but then it stops working again. For instance, it was working over the december-january break, but last week it stopped working. We currently have the expiry set to 4 hours in production, (20 hours in staging when we were testing) and their processes try to get the new token every hour, just to make sure they're not hitting any time limit.

The error they're getting is regarding the grant, but the grant is Authorization Code as documented.

sailpoint.connector.ConnectorException: Url: , Message: 400 : Bad Request : {"error":"invalid_grant","error_description":"Invalid refresh token","rfc6749_reference":"6"}, HTTP Error Code: 400

https://auth.brightspace.com/core/connect/token

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