SCORM Grading is not updating # of attempts

Question

Hello!

Please help - I am using Articulate Rise360 and imported a SCORM object using SCORM 2004-4th edition.

My testing is set-up as pass/fail and 80% is a pass. I have been testing completion and grading is working as expected, but attempts are not being recorded. They are frozen at 1. I did in fact take the below twice - first time got 40%, second attempt got 67% - how can I rectify this?

Sangeetha.Thirugnanam@D2L.com · Answer

Hi @Olivia.M.3304 ,

Thanks for reaching us through community!!

Based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things.

Your first step is to connect with your school or organization’s Help Desk to create a support request.

If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.

If you are the ASC/ Admin for your Organization, please refer to our documentation for how to log a Support case or request, and a member of our Support team will be happy to assist you.

Thanks,

Sangeetha