How do I submit an idea / feature request when Product Idea Exchange is blocked for me?

Candace.S.710

I used to be able to suggest ideas/changes on the Brightspace Community page, but now when I try to go to Product Idea Exchange, it just gives me an "Unavailable Quicklink" error page even though other people on my campus can access it just fine.

Why does my account not allow me to access the Idea Exchange page?

Subul.I.322

Hi @Candace.S.710, thank you for reaching out to the Brightspace Community!

Most PIE Access problems can be resolved by following/confirming that you're taking the following two steps:

1. Please follow the steps outlined in this article to re-initiate the verification that will connect you to PIE on your next login to the Brightspace Community https://community.d2l.com/brightspace/kb/articles/5459-community-faqs#how-can-i-access-the-product-idea-exchange-pie
   
2. PIE can't be accessed directly. You must login to the D2L Brightspace Community first.
   To access PIE:- Login to the Brightspace Community- Select 'Product Idea Exchange from the navbar or from the quick link menu found on the Community Homepage - Once inside PIE, you can search for the PIE item you are looking for, or create a new item.
   

Hope this helps!