Is Visit a content item condition met when admin impersonates a user?

Lynda.W.602

While helping a student today, I wanted to walk through some content on her behalf to make a section of a course available to her. It seemed as if visiting content while impersonating a user doesn't make the "visited" checkmark appear. It does appear if you switch your admin role to "view as learner" but not when you impersonate an actual student.

Is this the normal expectation for impersonate? Can you point me to documentation that describes the things that can and can't be changed while impersonating, or other limitations.

Thanks.

Alí Alejandro.R.837

As a Brightspace instructor, you can impersonate a student to view the course from their perspective without affecting their progress. This feature allows you to navigate through course content, quizzes, and assignments just like the student would, without logging any activity that would change their completion status, grades, or course progress records.

While impersonating, you can review how content appears to the student, test assessments, and see the layout of the platform as they would experience it. However, Brightspace ensures that this impersonation does not modify the student’s actual participation data or progress tracking. This is particularly useful for checking course settings or troubleshooting without skewing analytics or student engagement metrics. So in effect, what you describe is normal behavior of the platform and that is how it is configured. All of this is based on experience, since, even though I searched for it, I did not find the aforementioned documentation. Let's wait and see if anyone supports us.