Captioning

Lynn.L.12

We recently had an incident where a scientific term was not accurately recognized in the captioning. The result was a derogatory term in the text. Can anyone offer tips to get the most accurate captions?

Andrea.M.553

Hello Lynn,

The most accurate auto-generated captions will come from the highest quality audio. The speaker should be using a higher-quality external microphone in a quiet area and enunciate as much as possible.

You can also edit the auto-generated captions using the Advanced Editing feature to correct the inaccurately recognized terms.

Best,

Andrea