Hi there!
It appears that the workflow you are currently following may not be correct. By retracting the grades first, adjusting the maximum score, and exceeding the maximum points, then re-publishing, the system will automatically recalculate the grades to maintain consistency with the original while preserving the weighted score.
To address this issue, you'll need to revert the changes made by following these steps:
After completing these steps, you can proceed with the instructions outlined in this article: Quizzes FAQ, Hot Tips, and Workarounds under "How do I change a quiz question to a bonus question?".
If not all users have taken the quiz, you can toggle the questions as bonus by editing the quiz, as described in the article. However, if all users have already completed the quiz, you can choose to skip the first 5 steps and:
Following these steps should address the issue. Please let us know if you encounter any problems while following these steps.
Hope this helps!
Hello and thank you for your answer! I have completed the steps you outlined and am still finding that a student who scored perfectly on the quiz is still showing 2/2 rather than 3/2 in the Gradebook. I have the max number of points set to 2 and am allowing students to exceed the max number of points.
Hi @E’lise.N.0!,
After retracting the grade, did you restore the maximum value back to 3 and then republish the grades? The student should have received 100%. After that, if you proceeded to lower the max score to 2 once again and checked the 'can exceed grade' option, the student should have received a 3/2 score.
If this did not happen, and based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things to check for further configurations that might be preventing the steps from working properly.
Your first step is to connect with your school or organization’s Help Desk to create a support request.
If you’re not sure how to do this, email us at questions@community.d2l.com with the name of your school or organization and we can provide the contact details.
If you are the ASC/ Admin for your Organization, please refer to our documentation for how to log a Support case, and a member of our Support team will be happy to assist you 😊
We got it to work! The key for us was not to retract or republish the grades.
We simply completed the following steps in this order after students had submitted and grades were auto-published:
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
Connect with leaders in pedagogy, accessibility, learning experience design and more
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
Stay up to date with product updates and announcements in this category.
Connect with our release information to learn about monthly improvements and updates to Brightspace.
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
