How do I update my email address?

Question

Hello,

My College has changed its name, so my email address is now different. I've tried changing it in Account & Privacy Settings, but it doesn't stick. I can still only access BS Community using my old email address. Can I get some assistance with updating my account email address?

thank you,

Katherine Springford

Suncrest College

Katherine.S.584 · Answer

Okay, thanks a bunch!

Stefanie.B.518 · Answer

Hi @Katherine.S.584

We're connecting with your Customer Success Team here at D2L to help get that updated for you.

Please note, we've made a small edit to your original post to remove the email address from the public forum.

Grateful to you for reaching out to us here in the Community