Auto generated emails and notifications for "Final Calculated Grade"

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andrew.g.446
andrew.g.446 Posts: 3 🔍
edited November 2023 in Corporate

I used the bulk user enroll to enroll about 400 users into a course offering. Users have informed me of an email that they were sent stating that their "Final Calculated Grade" was updated with a score of 0/X. These users had not accessed the course, which I confirmed through impersonating them. I replicated this behavior with a learner test account. Does any one know why these notifications are being generated by BrightSpace?

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  • Nikhil.P.90
    Nikhil.P.90 Posts: 71
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    Hi Andrew,

    Thank you for your question.

    The reported behavior requires further investigation.

    Can you please open a support case with the required details(Course name, Example user names who received the grade notification mail).

    Regards,

    Nik

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  • andrew.g.446
    andrew.g.446 Posts: 3 🔍
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    Hi Nik, thanks for the suggestion, will do. Andrew.

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