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Beth.H.170
Beth.H.170 Posts: 3 🔍
edited October 2023 in Higher Ed / Postsecondary
My online discussion board was reopened for one student to add their item and all the scores I previously entered disappeared. Is there a way to get them back and why did this happen?
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Answers

  • Pulkit.Y.864
    Pulkit.Y.864 Posts: 8

    Thank you Beth for reaching out to us via Brightspace Community.

    More details may be required for us to investigate this issue. A support ticket will help us dive deeper into the issues seen. Please open an Admin Support case with your LMS Administration team and we will be happy to assist you.

    Cheers.

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  • Beth.H.170
    Beth.H.170 Posts: 3 🔍

    I just went in and re-added the grades, but if it happens again, I send out another post.

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