Hi,
Whenever our students or staff click on "Forget Password", there will be no link sent to the email addresses to reset.
Please assist.
Hello @Joe.N.340
Thanks for connecting with the Brightspace Community.
As a First step, I would recommend users to check their email inbox and Spam folders for password rest emails, or see if their email inbox is full or not as that can cause the emails to not get delivered as well.
Thanks and Regards,
Prithvi
This happened to all staff and students of our institution.
And we have done the possible rectification by checking on spam and such. Still no email for resetting.
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