Is there a way to know which students did/did not open Brightspace emails sent by the instructor?

John.T.67
John.T.67 Posts: 24
edited July 2023 in Higher Ed / Postsecondary

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Answers

  • Bharti.B.332
    Bharti.B.332 Posts: 94

    Hello @John.T.67

    Thank you for reaching us through Brightspace Community!

    All read receipts are obtained at the email provider if Send Only mail configuration is enabled since everything is sent there.

    If you are using internal email, you can accomplish this by going into the Email>Settings section and checking the box for "track activity for messages sent to internal email addresses.

    To view the aforementioned setting, the role must have the permission "See the Activity Logs for Sent Email Messages" enabled at the Organization and Course Offering Levels.

    More information on the setting can be found in the below knowledge base article.

    https://community.d2l.com/brightspace/kb/articles/4277-set-up-email-for-your-organization

    Should you have any questions or concerns please do not hesitate to contact.

    Thanks,
    Bharti

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