Issues with Scorm files
As a super administrator I have access to view scorm objects.
For administrators only. They are experiencing an issue with Scorm files. See the message they receive below.
How can this issue be fixed?
Answers
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Hello @t.meza@auckland.ac.nz
Thank you for reaching us through Brightspace Community!
As this issue may require deeper investigation, we feel it is best addressed via a dedicated Support case.
We will reach out directly via a Support case to get additional details so we can take a look and update further.
Thanks,
Bharti
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@Bharti.B.332 Thanks for your prompt response. Where can I add a Support Case?
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Hello @t.meza@auckland.ac.nz
You should have received an email regarding the support case we have already created. Please feel free to reply to the email if there are any additional updates.
Thanks and Regards,
Bharti