How to Enable Google Meet

Kelvin.I.690

I'm currently trying to create a Google Meet session on Brightspace, however I get the following error.

I can't find documentation on how to set this up or troubleshoot this, would anyone be able to point me in the right direction?

Andrea.B.236

Hi @Kelvin.Ingente698 ,

Thank you for reaching out to the Brightspace Community!

We have a number of documentation pieces for using Google Meets.

• We have a guide on how to start meeting with Google Meets
• Troubleshooting your Google Workspace Integration
  • 3rd Party Configuration Variables
• Google Support page

I hope this helps in providing documentation! If you have any additional questions or feedback, please feel welcome to reach out to us!

Kelvin.I.690

Hi Andrea,

Thanks for the reply. Unfortunately I've gone through all you've sent before I posted this. The first one are instructions for teachers, currently no one in the org can do this at the moment. The second one are a list of config variables that I've already looked into as well. Lastly, I've also contacted Google support and was informed to get documentation from the LMS provider.

Heba.A.271

Hi Kelvin,

Thank you for sharing the updates. Since Google Meet is an integration that comes built into Google Apps you would need to ensure that Google Apps( Google Workspace) is configured .

You may start by checking the :

1-Configuration for google Workspace

2- Manage Google Workspace account

Are you able to set the link to open in a new tab under the setting ?

Hope this would help !

Kelvin.I.690

Hi Heba, I appreciate the response. I've used the two documents you've provided unfortunately, the instance I'm using does not show "Google Workspace Administration" under the Admin Tools and I'm currently a super admin of our Brightspace instance. How would I have this enabled? Thank you!