eText deeplink creation gives an error

Jeewani.Lakshani1350

We have recently implemented to create deeplink for ebook and when adding the links of the ebook, D2L gives an error. It is working properly for assignment deeplinks. (LTI 1.3)

Assignment Deeplink Creation - Success Scenario

id_token:

eyJraWQiOiJnYTdqYTM0LWQ0NWhuLXU4OTQtcmE0LTU2OHJ0IiwiYWxnIjoiUlMyNTYifQ.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-In0.UIlh2tn4lPNTnyO_4Yw7cedDGgKY-rQJyA3a1hGGFjW0MDv1byHcAroeuHEK3PxhSyCBI9CBaAS_t0UguU1pLvXUaTk7vF7lu8W0cF2S8WtuZiMCNglMSVxKA9qpGrNI1F2L3dsfCniHCsVBf3-3tWNsm8RuMZeEH1D7R1El4rcQ9dzvaYjKTPPMjTXWb9TQADwG31ltGSpcOtcMsJsIPD8gxlfxod4bTruCJR6y51oH_7YNvjXdmNkFdq_W-Hmk6UwyCVafmAFHgA54hvJOMDYJZQrtcHQZkP6aK45-SSFcp_kE-7AbfncW9JPAL4_gpsYG46h2SJNxh2j0MgO6FQ

url pattern 
"url": "https://socket-stg.pearsoned.com/launch?url=%2Fassignments%2F2126116&s=2&p=dd522498-d61b-4db6-93b8-9c703188ff90&c=17419bdb-9f6d-4440-8a78-c00e33517d31&f=0001&h=1cfc5748e416ae87613a6e710fc7c4ae655dc7a9ddb5930b71"

------------------------------------------------

eText Deeplink Creation - Failed Scenario

id_token:

eyJraWQiOiJnYTdqYTM0LWQ0NWhuLXU4OTQtcmE0LTU2OHJ0IiwiYWxnIjoiUlMyNTYifQ.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.iS7k-oGt9DBD9GZSkbwT_cmYcZci-LJar_u6rfxb26OyoIDsXm5Mx7NRBN5-f-r50BNH6tXMl7vEDA_JbQnImkiK_Mi84ii7M27FBU3IlxWzylDvVx2h5XJrlWwzEM48stj0m3C1tcN9X41_B4RBeVC2RX26a1IffIvDCBnONdAVDVowlMwc_jyFSo61G5o3RP4CaFEtI6VrRbaNbwHJxdFttvype1xwyw5KZT5N9lrWlRdCQ7MAIiKUI28QrJEnQ0oMzhzFva5ePS3iNcuWANdvu_Lq5g0Vy1G6S2XyYGgpv9tfwhYcrwk25kh9WoYXbdpjL9UgVoPjxyn_ubj2Hg

url pattern
url=%2Fbooks%3Fpage%3Da2753e0c748cc42377bb7c081f23a2a963fe5106f-data-uuid-0771813081044e6895a5d2820a9e0032&s=2&p=dd522498-d61b-4db6-93b8-9c703188ff90&c=17419bdb-9f6d-4440-8a78-c00e33517d31&px=c9329d7e-ef18-425b-aac1-a70d65b319ed&cx=9e7267bd-e46f-4d8f-b15c-52b22c7bf6eb&f=0001&h=8f3197448f8083044c0035406f43925a47e483433401257fe4"

Olly.F.893

Because this seems like a technical issue specific to your Brightspace site, the best thing would be for an Approved Support Contact (ASC) at your organisation to raise a support case. They could then load up the site and try to learn more about what is happening.