Custom Max User Session Popup
Hi, our instance of Brightspace has a custom pop up message for the “maximum number of active brightspace login sessions” that directs users to our service desk. However it's an old link, the service desk has now been moved and we need to update this text.
I have been through every setting I could find and have not been able to locate where I would edit this. If anyone can direct me to the correct tool for this it would be greatly appreciated.
edit - I've done quite a bit of web searching and community searching for this as well.
Answers
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Hello @Persephone.McNair3687 ,
Thank you for reaching out to us via Brightspace Community!
Would you be able to confirm if it's a custom widget, where a pop-up message shows to a user when they log in? Are you able to provide us with a screenshot please?
Kind Regards,
Rusha
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Hello @Persephone.McNair3687 ,
Thank you for providing us with the screenshot.
May I please suggest you to open a support ticket with us for us to further look into this?
Kind Regards,
Rusha
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Will do @Rusha Sol822 - thanks for the direction :)
