Pulse Notification for Instant Message
We are trying to really make the transition for departments to utilize Brightspace to communicate with their students. Right now, some of them are sending messages in so many different apps that it gets confusing and overwhelming for students.
Is there a way for a Learner to receive a push notification on their phone, similar to how they would if they got a new text message when they receive an Instant Message from a professor?
More and more students are using their phones primarily, so we are wanting to make sure they are notified of a message as it comes in the Instant Message format.
Answers
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Hi @Timothy.Waldie2342 ,
Thanks for reaching out to the Brightspace Community with this important question!
It’s such an important point for us to be using Brightspace to communicate with learners in a way that they understand, like instant messaging.
You may find our documentation for how to set push notifications and personalizing instant notifications handy for setting your learners up for success😀
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This is really great information. Right now users are getting notifications through Pulse when there is an Announcement, Content, etc. But I'm not seeing a way to enable the Learner gets a notification when they receive an Instant Message.
