New submissions icon is on, but can't find the new submissions

Adrian.V.583 Posts: 7 🌱


I have a professor who has the new submissions icon popping up saying there's 2 new ones for her to check. On her dropbox page, there are no tallies in the New Submissions column and there aren't any indicators in Grades either. She has opened all her dropboxes to see if there's anything listed in there and she says there's nothing new that she can see. How can she get these notifications cleared?