Trying to access Capture Central (remotely) to create folders for users but receiving a message...

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Greg.E.753
Greg.E.753 Posts: 12 🌱
edited November 2022 in Partners

Trying to access Capture Central (remotely) to create folders for users but receiving a message "Your Capture Central session has expired. Reload the Capture Central page to resume your session." Not sure what to do??
 

"Your Capture Central session has expired. Reload the Capture Central page to resume your session."

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  • Peter.W.985
    Peter.W.985 Posts: 2
    edited November 2022
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    The new Chrome update caused this. We have updated the .NET framework for each affected Capture instance and the issue should have been resolved. If you still experience the issue please file a Support case or respond right here.

    Hope this helps,

    Peter

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  • Greg.E.753
    Greg.E.753 Posts: 12 🌱
    edited November 2022
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    Thanks Peter. I think all is working now! Best, -Greg
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