Documentation

Additional Resources

Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
Product News
Stay up to date with product updates and announcements in this category.
Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!

Corporate

Archives for July 2023

Why do my edits to a survey not show up for learners?
I have updated a pre existing survey in one of my courses but when a learner views the survey, the changes have not been applied. Why is this?
Final Grade not showing in Class Progress
Hello, We are using the gradebook to track attendance to a course. If learner attended the course, they are marked as Complete (100%) in the gradebook. However when going in the Class Progress report, the Grades column show "No Grades" to all participants.
creating a Form
Hi there i'd like to create a form that will be used for external staff to provide feedback on course material. How do i start?
How can I submit a support ticket?
I have a question regarding an issue on our platform, but I no longer see any way to submit a support request on the new community portal. Am I missing something? Can someone point me to the page where I can do this? To be clear, I am the admin for our agency's Brightspace platform. Thank you, Wanda B.
Issue with quizzes on course
I have a learner who has completed all the necessary requirements in order to complete the end-of-course quiz. However, the quiz is not appearing for him. I have tried manually marking the course portion as complete to move him forward to the quiz and I have tried giving him special access to the quiz. These solutions have…
Event notification
Hi, does enyone know is there a way to notify a teacher or admin when some event is finished? For example, when a user finishes course (all activities in Class Progress) the system should send an email or a notification to the teacher or someone else. Similar as the awards notify users. Best regards, Sasha Bradic
Getting an error when trying to download User Attribute Values or User Attribute Definitions
Trying to download these two data sets but I end up with this error. What could be causing it?
Question about setting up employee reporting structure
Hiya, I was looking at the data sets page, but I couldn't find anything regarding employee-manager relationships. In a corporate context, how would I set this up? Like for example, if I wanted to look up this particular employee's reporting manager.

Upcoming Events

Reimaginando la Educación Híbrida (Reimaging Hybrid Education) Spanish
Cómo las instituciones de América Latina están transformando la educación superior, ofreciendo la mejor experiencia para los estudiantes a través de modelos híbridos. How Latin American institutions are transforming higher education, offering the best experience for students through hybrid models.
Teaching & Learning in India Reimagined (APAC Time Zone)
Join Dr. Prem Maheshwari, Business Director South Asia at D2L, along with some of the industry leaders, for insights into achieving educator excellence and supporting faculty in enhancing their teaching skills. Together we’ll explore: Change Management: Strategies for upskilling educators and instilling classroom…
Teaching & Learning Reimagined (EMEA Time Zone)
Join Osama Khan, Deputy Vice-Chancellor Academic at Aston University; Michelle Olmstead, Chief Innovation & Enterprise Officer at Trinity College Dublin; Sam Tanner, Head of Flexible & Work Integrated Learning at Nottingham Trent University and Stewart Watts, Vice President EMEA at D2L, for an insightful discussion on…
Connection: Indiana
Connection events are free to attend, but registration is required. You can register for Connection: Indiana at With presentations, workshops and networking, D2L Connection: Indiana is perfect for your learning and professional development. You’ll discover tips and tricks and have the chance to connect with peers to share…
What's New for October 20.23.10
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in October 2023!

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Corporate

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