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SCORM not recording grade
We have uploaded a number of SCORM lessons. Students are completing the training but no grade is being recorded. How do we fix this?
Re: Creating user via API issue
Okay, found it in Super Admin → Filter by ALL TOOLS. Searched for Enroll. Enroll Parent-Guardian role was unchecked.
I am sure this will fix the issue. Thanks!
Re: Need help with badge size
Hi Olivia,
Thank you for getting back to us. If the 1000 x 1000 (square dimensions) icon size doesn't work, you can create a case, and someone will get back to you.
Thank you
Re: Linking to a Public Files folder in a template
Depending on your role and permissions, it's possible to create a link to a file in Public Files from Insert Stuff. My assumption is that having permissions to write to Public Files would give you that option too but that might be optimistic on my part!
Alternatively you can manually use relative links that start with /shared/ within Brightspace (which is handy if you have development and production environments as it makes your content portable between the two). You'll see that path if you navigate to a text or HTML file within the Public Files area and go to Edit, it's listed as the filename.
Re: Linking to a Public Files folder in a template
Hello Linda,
Public files is a location where actual files can be stored and shared. Important to understand is that "Public Files is a publicly available location meaning any user regardless of whether they can authenticate into your site can see the files as long as they have the link".
If that is not something you are concerned about, please feel free to use it. However, most clients prefer to use different locations such as LOR ( Learning Object Repository): .
There is a great article explaining the difference between the different types of storing and sharing files here:
Hope this article will help with your decision.
Re: What does date filter for Learner Usage restrict by?
Good morning Lynda, Thank you for asking the question. The Date Range for the Learner Usage is documented as follows:
Date Range The date range you select includes records based on the last visited date. The report includes users whose last accessed date is null (because they have not logged in to Brightspace Learning Environment). So it sounds odd that you would find the last visited dates before the start date you supplied. Perhaps something for you to test - by default, today's date (June 2) would be entered into the end date field.
Ref:
If you still see the discrepancy, please create a support case for further investigation.
Let me know if you still have any related questions.
Thank you.
Re: Intelligent Agent for Final Grade Below a C
Just an FYI is that every time someones grade is below a C, even 1 assignment in, it will send them an email. This is what you may want anyway.
Does Brightspace support TLS 1.3 and higher versions?
We have upgraded our code to TLS 1.2. Now question is, what if Brightspace changes to TLS 1.3?
How should we proactively make sure in our code, these upgrades get handled automatically?
Thanks
Anuja





