If a staff completed a course with a certificate, is there a way to send them a customized certificate with their name and date of completion with expiry or do they have to login to D2L to access this certificate for printing?
Thanks in advance!
Hi @Shawn Bell Here's an approach that I've taken, that I hope will be a happy medium. In short, I don't know of a way to send the certificate in the automated email to all users with their names/dates filled in- but this is a close second.
What I tested was an Intelligent Agent that you can run manually, or on a schedule that looks for users in the course who have earned the course certificate. The automated email will include a hyperlink to the awards tool, to help remind the user where and when to save or print a copy of their course completion certificate.
Here are the settings I applied in the intelligent agent:
Role in Classlist: Users with specific role -> student
Login Activity: none
Course Activity: none
Release Conditions: Awards Earned-> Course certificate
Agent Action
Action repetition: take action only the first time the agent's criteria are satisfied for a user
Send an Email: Send an email when criteria are satisfied
To : {InitiatingUser}
Subject: Course Completion
Contents: Hello {InitiatingUserFirstName},
Great work completing ___(Insert the name of your course)_______. Be sure to save or print a copy of the course certificate from the Awards Tool!
*Note* Use the quicklinks tool to insert a url for the words "Awards Tool." Make sure you login as a test student to get the url for the awards tool, it should look something like https://nameOfInstance.brightspace.com/d2l/awards/OU#/#/myAwards
Insert the student view of awards url into the quicklink.
When the Intelligent Agent runs the users who have met the criteria will see an email that looks like the screen shot I've provided.
The nice part about this approach is that provided you have inserted a replace string into the certificate itself- this one email will bring each user to the awards tool where they will see their own name and expiration on their certificate.
Hope that helps Shawn
-Stef
@Shawn Bell I almost forgot- the only other piece that could be missing from a successful delivery of the IA, is just making sure that the employee profiles list their work emails.
@Stefanie Baldwin thank you so much for your clear and detailed response. I was able to set this up effectively with your support. Thanks for relieving my stress, have a great day!
I'm so glad @Shawn Bell ! Your comment just made my day!
Happy Halloween Friend! 🎃
I'm glad! You too @Stefanie Baldwin 🎃
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
Connect with leaders in pedagogy, accessibility, learning experience design and more
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
Stay up to date with product updates and announcements in this category.
Connect with our release information to learn about monthly improvements and updates to Brightspace.
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
