Has anyone else experienced a change in Vimeo link behaviors?

Christi.W.445
Christi.W.445 Posts: 2 🔍
edited January 23 in Corporate

My Vimeo links used to open automatically when the content item was clicked. Now you have to click the "Open in a new window" button to get to the video. Just opening this page also marks the topic complete and lets them move forward.

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Answers

  • Unaib.N.361
    Unaib.N.361 Posts: 26 🤝🏼 image

    Hello @Christi.W.445,

    Thank you for reaching out to the Brightspace Community!

    At this point, it’s difficult to determine the exact cause without additional details on how the link was added to the Brightspace content topic. One possibility is that the Vimeo link was set to "Open in a new window" or "Open as external resource" as shared in screenshot below.

    image.png



    As a next step, could I please request you to open a support ticket regarding this in the ASC Portal? That will allow us to assign a support agent who can investigate this further and see what's happening there.

    Thanks,
    Unaib

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