I am having an issue creating LTI Advantage Deep Links

derek.jackson@evotext.com
derek.jackson@evotext.com Posts: 2 New Community Member
edited September 5 in Higher Ed / Postsecondary

Error ID #49666034246786003921269734063838944984603129888066502978.80

I am getting a 500 error when trying to create an LTI Advantage deep link. The error I see on screen is:

Error: Internal Error

There was an error processing the page you requested.

Contact technical support. Tell them which page you tried to reach and how you got this error message.

The call itself is just a 500 error, not seeing any information as to what the error might be.

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Answers

  • Sangeetha.T.629
    Sangeetha.T.629 Posts: 158 🤝🏼

    Hi @derek.jackson@evotext.com,

    Thank you for reaching out to the community!

    Could you please provide more information on the steps you took or the documentation you followed? Additionally, it would be helpful to know which area or feature you encountered this issue in.


    Based on your description, it may be beneficial to have a support agent review your case in more detail. Your first step is to connect with your school or organization’s Help Desk to create a support request.


    If you’re unsure how to proceed, please email us at questions@community.d2l.com with the name of your school or organization, and we can provide you with the appropriate contact details.


    If you are an ASC (Approved Support Contact) or Admin for your organization, please refer to our documentation on how to log a Support case or service request. A member of our Support team will be happy to assist you.

    Thanks,

    Sangeetha

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