error pop-up when changing dates and restrictions in place

Daniel.C.7069
Daniel.C.7069 Posts: 2 🔍
edited September 3 in Higher Ed / Postsecondary

About a year ago whenever I try to change the dates in the Content tab I get a frozen loading blue circle and a pop-up error saying error: unable to complete your request. This happens on 2 of my computers but not my phone. This happens for all in place changes to dates or restrictions in Content.

I've tried on 3 different browsers (Brave, Chrome, Edge) with the same result (works with Brave on my phone).

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Answers

  • Ashwin.R.60
    Ashwin.R.60 Posts: 74 🤝🏼

    Hello @Daniel.C.7069

    Thankyou for reaching out to the Brightspace Community.

    Based on your description, I think it would be a good idea to create a support case with more details for the changes made as it appears this issue required more investigation.

    We look forward to hearing from you through the support case.

    Kind regards,

    Ashwin

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