concerns re PIE migration
As I understand it, the PIE is being migrated to some new platform and we have been asked to comment on any posts marked "Feedback Review Window" to indicate that we want particular activities to be migrated. Does this mean that anything marked as "Not Planned" will not be migrated? If not, this is an issue for me.
Over the past few years, I have been actively championing a number of PIE items, many of which have been marked as "Not Planned" by moderators for reasons that, in my mind, have not been satisfactorily explained. Removal of these ideas going forward is unfair and does not acknowledge the extensive time and energy that has gone into creating, nurturing, and developing them. One that is particularly important to me (and 244 others) is:
BrightSpace quizzes in need of critical updates (D9656)
Submitted: 10/20/2022
Vote Count: 244
Status: Not Planned
* there are also EXTENSIVE and valuable conversation threads between PIE members on the idea. This is evidence of true "Community" on the PIE and losing this in the move to a new plaform is unacceptable.
Also, at the risk of being lost in the migration of the PIE, anything that has to do with linking the Attendance function to the gradebook, such as:
Attendance: Associate a Grade Item with an Attendance Register to export attendance scores to Grade (D222)
Submitted: 07/31/2013
Vote Count: 345
Status: Not Planned
Lastly, I want to draw attention to an item called Spend an Entire Year, Only Fixing Bugs (D10413). Despite being well-intentioned and raising important issues, this post appears to have been unilaterally hidden by moderators with no explanation. If you want us to meaningfully engage the PIE, this sort of heavy-handed moderation is unacceptable and cannot be allowed to continue in the PIE's next incarnation. This is what I see when I try to load this post now:
Also unacceptable is the following rationale for closing PIE D10253: "I am closing this idea since our team of Ux Designers would not appreciate it." This is not a reason. Favourable or unfavourable, community members need to feel that their contributions are welcomed when posting to the PIE.
Answers
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Thanks for raising this, Mike.
We hear you, and we absolutely agree. How we communicate changes to PIE statuses matters. When ideas are transitioned to statuses like “Closed” or “Not Planned,” it is essential that the rationale behind those decisions is communicated clearly and transparently. The tone and rationale shared in some past updates, including the one on idea D9656, did not meet that standard. Your feedback highlights exactly why this refresh to PIE matters so much - it’s an opportunity for D2L to reset expectations and improve transparency and trust with our community of educators and partners. Our product team is committed to providing more context and rational moving forward when updating the status of ideas.
To clarify the direction on idea D9656 and others marked "Not Planned":
As we transition to the new PIE experience, ideas marked "Not Planned" will not be migrated. However, they will not be lost. All ideas, regardless of status, will be archived and remain fully accessible to the product team for consideration during roadmap planning.
To address idea D9656 specifically - although there is value in bringing a group of related problems together highlighting the holistic experience, we are asking PIE participants to focus on one problem per submission. This message will be highlighted at FUSION and shared as the new PIE experience launches on August 5th.
We deeply appreciate your advocacy over the years and the time you and others have spent providing thoughtful feedback.
Thank you again for holding us to a higher standard.
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Thanks for the thoughtful response @Tommy.O.141 and I appreciate this intention to move toward a greater level of transparency.
I have two comments re the planned transition.
One, re the decision not to move "Not Planned" items forward to the new platform, while I understand that the ideas will not be lost, what will be lost is the community that has evolved around them. Each idea is a micro-community, with insights from different disciplines, user groups, and use cases. Sometimes people post suggested workarounds; sometimes favourable comments; sometimes critical. But the point is, we connect around a topic that is of interest to all of us, threads appear, users weigh in, ideas connect to ideas, and a community emerges…along with the impetus for change. Take a look at the D9656 thread and you'll see it in action.
In my opinion, this is the sense of community to which the PIE ought to be aspiring. And by removing these "Not Planned" posts (okay…some, not all) from the user-facing community, we (as users) will lose the sense of community that we have built around them over time…and rebuilding from scratch will not happen overnight…if at all. So, while I understand and appreciate the clarifying value of decluttering the PIE, I have to lament the loss of context, community, and user generated momentum that will result from the removal of these "Not Planned" ideas.
Two, re limiting PIE posts to a single issue. Again, while I understand the value of limiting scope when it comes to "triaging" issues and tracking progress, a number of the issues I have encountered on the BrightSpace platform are interconnected and cannot be easily simplified into a single "idea". Sometimes more global solutions are needed. Going issue by issue may produce piecemeal results while leaving deeper problems unaddressed (e.g. Inconsistency in entering quiz scores between different question types (D7990) ).
I'll look forward to discussing this further at FUSION.
Last question: will the updated PIE also be using the brightidea.com platform?
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Hi @Mike.B.559
@Tommy.O.141 is out of office today but wanted to get a note back over to you so I'm posting here on his behalf to your last post.
Those are great call outs Mike, we would not want valuable contributions such as suggested workarounds to be lost if they could still be valuable to community users. Your new discussion Conversations about BrightSpace Quizzes is a great way to maintain that community and keep those valuable conversations going. We will keep this in mind when we are at the PIE migration phase.
At FUSION we will be sharing the new PIE guidelines and all the improvements being made to the PIE experience. Our Product team have robust criteria and various drivers they consider when planning for changes to any Brightspace tools. I can assure you that individual PIE submissions are not reviewed in isolation.
The enhanced PIE experience will still be hosted on the same 3rd party tool and will have a similar look and feel.
We look forward to meeting you at FUSON, Mike, and will be happy to get your thoughts on all the enhances we’ll be sharing at FUSION! -
Just a comment on FUSION. I won't be attending in person. Are there alternatives for virtual connections?
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Hi @Mike.B.559
Let's keep the conversation going in Community!
We've kicked things off in this Discussion D2L is Reheating PIE! — Brightspace.
Our Community and PIE Teams will be staying in touch to ensure all the key details shared at Fusion are documented and linked for Members here too!
