Tweak UX when creating New Forum

I don't think it constitutes a PIE item but, could the UX Team to take a look at what happens when you click "New Forum" in the "New Category" interface? A little tweak would improve the user's experience of the tool. (see video)

This is what the pop-up window looks like when it loads:

NewForumBefore.png

This is what it could look like:

NewForumAfter.png

Tags: UX, User Experience

Answers

  • Mike.B.559
    Mike.B.559 Posts: 170

    On a related note, there seem to be two different but parallel Forum and Topic creation workflows on the platform at the same time.

    If I create a Forum from scratch using Discussions - New Forum or New Topic, I see this:

    Create new forum - NEW WORKFLOW.png Create new topic - NEW WORKFLOW.png

    Whereas, if I create a new Forum as part of the create Groups workflow, I see what I think is a vestigial workflow that needs to be updated:

    Create new forum - GROUPS WORKFLOW.png Create new topic - GROUPS WORKFLOW.png
  • Mike.B.559
    Mike.B.559 Posts: 170
    edited June 16

    Also on the topic of Discussion forums, there is a problem with font size in the subtitles of posts:

    Discussion forum thread post.png

    Tags: UX, User Experience

  • Mike.B.559
    Mike.B.559 Posts: 170

    Nope…even without the UserID, there is still a formatting problem:

    (in student view)

    Student-View.png
  • Furkan.K.312
    Furkan.K.312 Posts: 74

    Hi Mike,
    Thank you for the details you provided, and appreciate your time.
    For issues 1 and 2, let me engage the internal team for this.

    For issue # 3, "topic of Discussion forums, there is a problem with font size in the subtitles of posts",
    Can you create a support case and provide a detailed example? Someone will look into this issue with you.

    Thank you

  • Mike.B.559
    Mike.B.559 Posts: 170

    Thanks @Furkan.K.312 .

    Re #3, something appears to have changed since yesterday. I am unable to replicate the display issue. It seems like yesterday, after the word count it was showing the discussion forum group where a post was posted. Today, it does not. I don't think I changed a setting…but maybe.

    Screenshot 2025-06-18 at 3.55.39 PM.png