brightspace quiz feedback does not always save images

mmartin122@cnm.edu
mmartin122@cnm.edu Posts: 2 New Community Member
edited April 28 in Higher Ed / Postsecondary

I am screenshotting images of worked problems into my quiz feedback. It always allows me to hit the save button, but it only remembers the feedback about half the time.

Any idea what is going wrong with it?

It will not let me save the following image as feedback, despite allowing very similar images,

image.png
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Answers

  • Jerome.N.9145
    Jerome.N.9145 Posts: 7

    Hello,

    Thank you for reaching out to the Brightspace Community. This looks like an issue with how the math equation is rendered in the quiz evaluation after directly copying and pasting it.

    It is possible that you have not copied the equation but the markup used from its source, which is why it's not rendering visually. While copying and pasting may occasionally work, they are unreliable, as demonstrated by your example.

    To look into this more, we suggest logging a support case to identify possible areas where the equation was copied.

    Best Regards,

    Jerome

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