Parent org unit mapping not found

Steve.G.9590
Steve.G.9590 Posts: 3 🔍
edited June 3 in Higher Ed / Postsecondary

when I create my courses from IPSIS for the new session, I get this message “Parent org unit mapping not found”. However, the information seems to be correct and everything works manually.

Tagged:
· Share on Twitter

Answers

  • Subul.I.322
    Subul.I.322 Posts: 157 admin

    Hi @Steve.G.9590, thank you for reaching out to the Brightspace Community!

    This happens when a parent org unit is used that has not been successfully processed by IPSIS.

    Here's a troubleshooting guide with solutions to resolve the issue: https://community.d2l.com/brightspace/kb/articles/17876-ipsis-d2l-standard-csv-error-troubleshooting-guide

    Hope this helps!

    · Share on Twitter
  • Steve.G.9590
    Steve.G.9590 Posts: 3 🔍

    Hi, no it doesn't help, I had found the information you mention, but it doesn't give me the error or how to solve this problem. Would it be possible to have an example CSV file for creating bulk courses, documentation or a guide to explain how to do it?
    I can't find any information on the community.

    · Share on Twitter
  • Ana.A.776
    Ana.A.776 Posts: 24
    edited June 4

    Hello Steve.G.9590,

    Thank you for reaching out in the Brightspace Community.

    This error occurs when a parent org unit is used that has not been successfully processed by IPSIS. Either the org unit with this exact org unit code has never been sent through IPSIS or it has been sent but received an error and has not successfully processed.
    Resolution: If the org unit has not been sent through IPSIS, it must be included in its own CSV file prior to using it as a parent org unit. If it has been sent but received an error preventing successful processing, the error must be corrected prior to using the parent org unit.

    I would like to share with you the following documentation:
    https://community.d2l.com/brightspace/kb/articles/23822-about-d2l-standard-csv

    The D2L Standard CSV documentation describes the required format of each file for use with SFTP and drag-and-drop in IPSIS Administration. It also describes the results of each action or command you send in the CSV files. A manifest is required when using version 1.1 or higher of D2L Standard CSV. The manifest is a JSON file that announces the version of D2L Standard CSV you are using.

    Please review the following:
    The CSV file format rules:
    https://community.d2l.com/brightspace/kb/articles/23817-csv-file-format-rules
    D2L Standard CSV File Org Formats and examples:
    https://community.d2l.com/brightspace/kb/articles/26217-orgs
    How to access the D2L Standard CSV dashboard:
    https://community.d2l.com/brightspace/kb/articles/23765-access-the-d2l-standard-csv-dashboard

    Please let us know if this helps!

    Best, Ana

    · Share on Twitter

Categories