need help accessing course content

charles.h.1706
charles.h.1706 Posts: 2 New Community Member
edited December 10 in Training

need assistance accessing course content I have paid for

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Answers

  • Chauvin.Z.5573
    Chauvin.Z.5573 Posts: 20 image admin

    Hello @charles.h.1706,

    Would you be able to clarify further what course you are attempting to access? Once we have this information we will be able to troubleshoot your issue and assist you further.

    Best,

    Chauvin

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  • Aasim.Y.704
    Aasim.Y.704 Posts: 193 image admin

    Hi @charles.h.1706,

    Thanks for reaching out to us here at the Brightspace Community.

    Here are some resources to help you get started with Brightspace.

    • Your log in experience differs depending on whether your organization uses SSO authentication or a local log in process to provide access to Brightspace. Therefore, D2L strongly recommends that you contact your system administrator or IT Support department if you want to verify your log in method.
    • If you do not know your institutions Brightspace login page, you can use the Login Finder to help you find it.

    For additional resources, please check out this Getting Started article in our Learner documentation. For course specific and access information for your institution, we recommend contacting the vendor/ institution you have purchased the training from.

    Best,

    Aasim Yacub

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