Has anyone experienced inconsistent “overdue” notices for assignments/quizzes completed on time?

Elaine.C.420
Elaine.C.420 Posts: 6 🌱
edited November 27 in Known and Fixed Issues

Details:
In one of our courses, we’re seeing a strange issue where a single assignment appears as “overdue” for all students in the Content area, even though every student submitted it before the due date. I impersonated eight different students, and the behavior is identical—only this one assignment shows the overdue message, while all other assignments look normal.

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Follow-Up Issue:
We’re now noticing similar behavior with some quizzes:

  • The quizzes are auto-graded and published to the gradebook.
  • Some quizzes randomly display an “overdue” notice for students who completed attempts well in advance.
  • Other quizzes show the correct behavior and simply display the due date.

Ask:
Has anyone else run into this?
If so, did you identify what caused it or find a workaround? Any insight would be greatly appreciated.

Tagged:

Answers

  • Michelle.T.865
    Michelle.T.865 Posts: 51 🤝🏼 image

    HeyElaine.C.420,

    Based on what you’re describing, I think it would be a good idea to have a support agent take a closer look at things. This way we can check Quiz and Content settings further.   

    Your first step is to connect with your school or organization’s Help Desk to create a support request.   

    If you’re not sure how to do this, email us at questions@community .d2l.com with the name of your school or organization and we can provide the contact details.

    Warm regards,

    Michelle