New Content Experience

Kathy.J.586
Kathy.J.586 Posts: 15 🌱
edited October 6 in Higher Ed / Postsecondary

For those of you who moved from Classic Content to New Content, what was the change like? How great are the changes between environments? What was the most difficult part of the change?

Answers

  • Julia.P.6519
    Julia.P.6519 Posts: 69 admin

    Hi @Kathy.J.586,

    Thanks for starting an insightful convo! We'd be also interested to learn others' experience and hear feedback. If you're interested, I wanted to share that our Customer Enablement team is hosting a webinar on the New Content Experience this week. The session will walk through how to use it and how learners will interact with it.

    Feel free to check out our event page for more information :)

  • Jennifer.W.973
    Jennifer.W.973 Posts: 446 🎆

    @Kathy.J.586 Hi Kathy, here are some issues we have found:

    The biggest problem is that the description areas in NCE look just like HTML pages. Some instructors have courses that are nothing but descriptions - which means there are no alternative formats/downloading for accessibility, no tracking if students actually viewed the page, the Content Browser widget on the homepage will say there is no content, and students see an "Oops! This unit is empty" message if they click the next arrow from the description page.

    Another issue is that items outside of availability dates are hidden (similar to items that are hidden by release conditions), whereas in classic content, students can see the title and availability dates. This should be changed in the November update, at least for assignments and discussions.

    When using the view as learner/student option, you will still see hidden files and items outside of availability dates even though students won't actually see them, so it's a little misleading. We have a demo student in every course and we recommend impersonating it instead of using the 'view as' option.

    You also can't set a path to templates from within NCE. You have to switch back to Classic and set it in the Content settings there. We are now using Public Files to share templates so this isn't much of an issue anymore, unless an instructor wants to change to their own uploaded template files.