feedback comments not saving fully

Timothy.C.2
Timothy.C.2 Posts: 4 🌱

Hello,

When using the "note" function while grading, some of the comments are not saving fully and I have to go back in and re-type them. This seems to be a relatively new issue, and I am wondering if anyone else is having it?

Thank you,

Answers

  • Sreelakshmi.N.546
    Sreelakshmi.N.546 Posts: 116 🤝🏼

    Hi Timothy

    We currently have an open defect for the NOTE tool in annotations under Case 02206336, which our development team is working to resolve. I am attaching the Known Issues list, where you can find this defect along with the observed behavior and reproduction steps. This will help you verify whether the issue you are experiencing is related.
    If the reported issue is different, I would suggest raising a support case with us so that one of our agents can take a closer look.


    Best Regards,

    Sreelakshmi