How can I insert a student's first name in the body of an email using a replace string?

Question

I want to send an email to the entire classlist, but I want the body of the email to begin with "Dear Student," but with the word "Student" replaced by the first name of each student receiving the message. I tried using "Dear {FirstName}," but the email was received saying just that: Dear FirstName.

Brielle.H.672 · Accepted Answer

Hi Peggy,

Are you trying to use the Email tool or Intelligent Agents to email the classlist? I do not believe that replace strings work within the Email tool. I use {InitiatingUserFirstName} to capture the learner's first name in my IAs.

When I look at this page (

https://community.d2l.com/brightspace/kb/articles/6116-automatically-customize-course-content-using-replace-strings

), it appears that the FirstName} string is for use in Metadata, not Intelligent Agents.

Peggy.R.1517 · Accepted Answer

Thank you for the information!

But I can't seem to login to that Community Idea site. Do I need a different password than the one I use to access Brightspace Community?