How can I insert a student's first name in the body of an email using a replace string?

I want to send an email to the entire classlist, but I want the body of the email to begin with "Dear Student," but with the word "Student" replaced by the first name of each student receiving the message. I tried using "Dear {FirstName}," but the email was received saying just that: Dear FirstName.
Best Answers
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Hi Peggy,
Are you trying to use the Email tool or Intelligent Agents to email the classlist? I do not believe that replace strings work within the Email tool. I use {InitiatingUserFirstName} to capture the learner's first name in my IAs.
When I look at this page (
), it appears that the FirstName} string is for use in Metadata, not Intelligent Agents. -
Thank you for the information!
But I can't seem to login to that Community Idea site. Do I need a different password than the one I use to access Brightspace Community?
Answers
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I'm just trying to send a Welcome email to students, using the Email tool.
It seems like this would be the ideal place to have the ability to insert first names automatically, to make emails personalized, rather than the impersonal "Dear Student,"
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Hi Peggy,
Thank you for reaching out!
At this moment, the use of replace strings in the email tool is not a feature available within BrightSpace
We would suggest you submit a feature request regarding this issue for it to be considered in future releases as potential changes. You can find the product idea exchange page by checking the Navbar on the community page or following the link below.
You can also upvote similar ideas that matches your use case like
Thank you!