Quick Eval slow to load!

Steve.C.327
Steve.C.327 Posts: 7 🌱
edited March 13 in K-12

Hey everyone, I'm noticing a major slowdown with the Quick Eval tool loading. It can take 30-50 seconds to refresh, or load whenever I visit. This includes when I first load it, mark an assignment, and then return to the Quick Eval screen to go to the next assignment.

Is anyone else noticing this and what might be causing it?

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Answers

  • Heba.A.271
    Heba.A.271 Posts: 106

    Hi @Steve.C.327 ,

    Thank you for reaching Brightspace community!

    I would recommend raising a support case for the team to investigate further. Meanwhile you might need to check if this is happening with other users ? if not, worth checking your internet connection. Is it happening with different courses? more details when raising the case will help the team to troubleshoot.

    Regards,

    Heba

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  • T.S.4648
    T.S.4648 Posts: 2 🌱

    @Steve.C.327 YES. You are correct and that is why I am here. This is a HUGE problem for me as faculty. Teaching over 100 students - will change the way I teach. Who has 50 seconds per student do this? * 100 students. This is NOT an internet connection issue as Brightspace may like to claim.

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  • Julia.P.6519
    Julia.P.6519 Posts: 33 admin

    Hi @T.S.4648, thank you for reaching out to Brightspace Community and sharing your experience on this issue as well.

    We understand how impactful this slowdown can be, especially when managing a large number of students.

    We want to make sure we gather as much information as possible to help investigate. If you haven’t already, we recommend creating a support ticket as well so our team can investigate further and explore potential solutions.

    In the meantime, I'll also flag this issue with the respective product team. We appreciate your patience, and we’ll continue to monitor and share updates as they become available!

    Please let us know if you have any questions.

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  • T.S.4648
    T.S.4648 Posts: 2 🌱

    I calculated 47-60 seconds only to enter a grade. This is without even providing feedback to student. In my experience (20 years), your system is inefficient. Don't you think there is a relationship between student grade page and last login? You add steps left and right. Why not present the data on one page like BlackBoard? You are Adding time to teaching, taking valuable time away from students and content creation. Plus there appears to be no overview page where teacher can see all missing assignments or late assignments. Again, add steps for us… Make us open each individual assignment. Hire the Blackboard UX team.

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  • Steve.C.327
    Steve.C.327 Posts: 7 🌱

    @Heba.A.271 - Thank you. We have logged a ticket from our district level.

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  • Rabia.I.200
    Rabia.I.200 Posts: 18

    Hi @T.S.4648,

    Thank you for sharing your detailed feedback. I understand your frustration with the time it takes to enter grades and the additional steps involved. Your extensive experience in education gives you valuable insights into what works best for teachers and students.

    As Julia has already suggested, if you are experiencing longer than normal times while using the Quick Eval tool, please create a support case. We recognize the importance of efficiency in grading and the need for a streamlined process. Your suggestion to present data on one page, similar to BlackBoard, is noted. We are continuously working to improve our system, and your feedback is crucial in guiding these improvements.

    The Product Idea Exchange is the best spot to share the different features you would like our product team to consider. You can access it here: https://desire2learn.brightidea.com/ideas . Please provide detailed use cases for why this exact feature is important to you.

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