Can learners see instant messages on Pulse app?

Lynn.B.961
Lynn.B.961 Posts: 13 🌱
in Higher Ed / Postsecondary

Can learners see instant messages on the Pulse app? If so, were do they appear?

Tagged:
· Share on Twitter

Answers

  • Subul.I.322
    Subul.I.322 Posts: 138 admin

    Hi @Lynn.B.961, thank you for reaching out to the Brightspace Community!

    Instructors with the required role permissions (d2l.Tools.WYSIWYG.Mention configuration variable must be turned on) can use @mention push notifications to direct a message to learners using the Pulse app. When a user is @mentioned , that user is notified of the message.

    These notifications can be viewed in the Pulse Notifications > Subscriptions area and are still available in Discussions.

    Hope this helps!

    · Share on Twitter
  • Lynn.B.961
    Lynn.B.961 Posts: 13 🌱

    As a follow up, if an instructor sends an Instant Message via the Instant Messaging tool on a computer to a student, will the student see it on the Pulse App? We haven't been able to get that to work.

    · Share on Twitter

Categories