Possible to merge user accounts in D2L?

Alex.D.717
Alex.D.717 Posts: 14 🌱
in Higher Ed / Postsecondary

I think I may know the answer to this question but I would like to be certain.

In the event a user in Brightspace ends up with duplicate user accounts, is it possible to merge the two accounts together and expect the user data/course enrollments to merge in a logical, non-destructive way? It's great that the user name for a user account can be edited after account creation (ex: to correct a typo or reflect a legal name change) but merging two accounts would also be beneficial.

I suspect the answer to this question is "no" but would appreciate some feedback I can take back to my team for confirmation.

Thank you for your time!

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Answers

  • Douglas.I.860
    Douglas.I.860 Posts: 11

    Hi @alex.D.717,

    Thanks for reaching out to the Brightspace Community. Unfortunately, merging of user accounts is not currently possible.

    Please see the PIE item request that indicates that it is "In Development", so hopefully this will be available in the future.

    We hope this helps and please reach out if you have further questions.

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