Hello,
One of our teachers is reporting that she is not always seeing student submissions in real time when they are submitted. As a result, she has assigned students to extra blocks of catch up time, not knowing the student has already submitted their work. The students have been able to produce their confirmation emails later on, and at thot point, confirm what is then seen on the teacher's submission log, showing they did submit their work on time. The teacher is certain that the student submissions did not appear on her end when she went in to create her original list and she states that this has happened more than once.
What steps should the teacher take to ensure that she is seeing an accurate view of her students' submissions?