Turnitin not providing submission button/needing administrator permission to remove from assignment

Question

I had an instructor say he received several emails from students stating they didn't have a way to submit the assignment (which would go through Turnitin). We did not get any screenshots of this.

The instructor then went to remove using the Turnitin feature but he said a notice came up saying he had to get administrator approval first.

I guess this is 2 questions. 1. Has anyone had students reporting they can't submit an assignment with Turnitin enabled? And 2. How do we turn off the administration approval required so instructors can adjust an assignment?

Steve.B.446 · Answer

I think your instructor is describing Turnitin functionality to request deletion, which requires approval by the Tii administrator for your institution.

Sangeetha.T.629 · Answer

Hi @Jane.O.1385,

Thanks for reaching us through community!!

We might need more details of assignment, users affected and time to check more on this concern raised.

Answering Question 1 - I am unable to see any similar reports from other clients.

Question 2 - Can you please provide screenshot of request of approval which instructors got to check and update exact setting?

Thanks,

Sangeetha